Refund Policy

This notice presents the applicable information in a clear, step-based format.

Return method and charges

Approved returns are sent by mail. A free return label is included in the package, and no restocking fee is charged. Exchange fulfillment depends on available inventory.

Refund timing

After approval, the refund is returned to the original payment method and is processed within 10 days. A bank or payment provider may require additional time before the credit appears.

Eligible returns and exchanges

We accept returns for defective and non-defective items, and we accept exchanges. A non-defective return may involve a change of mind, personal preference, or an incorrect selection. Damaged, defective, incorrect, missing, or materially misdescribed items may also be reported.

Condition and 30-day request period

A request must be submitted within 30 days after delivery. Non-defective merchandise must be new, unused, in its original condition, and include the original packaging, labels, and accessories.

How to request service

Provide the order number, checkout email, and a description of the request. For damage, a defect, a wrong item, or missing contents, include clear photos or video of the product and packaging. Do not mail an item back before authorization.

Email: goldotest123@gmail.com
Mailing address: 1381 NW 15th St, Oklahoma City, Oklahoma, 73106, United States
Phone: 918-920-4880